INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
1. How can I contact Digisprint?
You can reach us via:
- Email: [support@digisprint.in]
- Contact Form: Fill out the form on this page, and we’ll get back to you within 24-48 hours.
2. Where can I find updates on my order?
After placing your order, you will receive a confirmation email with your order details. Once shipped, we’ll send you a tracking number. If you need further assistance, contact us via email or phone.
3.How can I return an item?
To return an item, follow these simple steps:
- Contact Us: Email us at [support@digisprint.in] with your order number, reason for the return, and any supporting photos if applicable.
- Wait for Approval: Once your request is reviewed, we’ll provide return instructions and a shipping address.
- Ship the Item: Pack the item securely in its original packaging and ship it back to the address provided. Customers are responsible for return shipping costs unless the product was damaged or defective.
- Refund Processing: Once we receive and inspect the item, we’ll notify you and process your refund if the return meets our policy.
4. Can I make changes to my order after placing it?
If your order hasn’t been processed yet, you can request changes by contacting us as soon as possible at support@digisprint.in
5. How do I report an issue with my order?
If you received a damaged, defective, or incorrect item, email us at support@digisprint.in with your order number and photos of the product. Our team will assist you promptly.
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