INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. How can I contact Digisprint?

You can reach us via:

  • Email: [support@digisprint.in]
  • Contact Form: Fill out the form on this page, and we’ll get back to you within 24-48 hours.
2. Where can I find updates on my order?

After placing your order, you will receive a confirmation email with your order details. Once shipped, we’ll send you a tracking number. If you need further assistance, contact us via email or phone.

3.How can I return an item?

To return an item, follow these simple steps:

  1. Contact Us: Email us at [support@digisprint.in] with your order number, reason for the return, and any supporting photos if applicable.
  2. Wait for Approval: Once your request is reviewed, we’ll provide return instructions and a shipping address.
  3. Ship the Item: Pack the item securely in its original packaging and ship it back to the address provided. Customers are responsible for return shipping costs unless the product was damaged or defective.
  4. Refund Processing: Once we receive and inspect the item, we’ll notify you and process your refund if the return meets our policy.
4. Can I make changes to my order after placing it?

If your order hasn’t been processed yet, you can request changes by contacting us as soon as possible at support@digisprint.in

5. How do I report an issue with my order?

If you received a damaged, defective, or incorrect item, email us at support@digisprint.in with your order number and photos of the product. Our team will assist you promptly.

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