At DigiSprint, we are committed to providing you with a seamless shopping experience. Below is our detailed Shipping and Delivery policy to ensure transparency and clarity.

Order Processing Time

  • All orders are processed within 1-3 business days after receiving your order confirmation email.
  • Orders are not processed or shipped on weekends or holidays.

Shipping Time

Our shipping times vary depending on your location:

  • Within India:
    • Standard Shipping: 5-10 business days
    • Express Shipping: 2-5 business days
  • International Shipping:
    • Standard Shipping: 10-20 business days
    • Express Shipping: 5-10 business days

Note: Shipping times are estimated and may vary due to external factors such as customs delays, holidays, or unforeseen circumstances.

Shipping Charges

Shipping charges depend on the destination and the shipping method selected:

  • India:
    • Orders above ₹999: Free Shipping
    • Orders below ₹999: Shipping charges will be calculated at checkout.
  • International:
    • Shipping charges are calculated based on weight, dimensions, and destination. These will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive an email with the tracking number and a link to track your order. Please allow 24-48 hours for the tracking information to update.

Customs and Import Duties (For International Orders)

  • Customers are responsible for any customs and import duties or taxes that may be applied to their orders.
  • DigiSprint is not responsible for delays caused by customs clearance.

Address Accuracy

  • Please ensure that the shipping address is correct and complete to avoid delays or non-delivery.
  • If an order is returned due to an incorrect or incomplete address, you may be charged additional shipping fees to resend the order.

Lost or Damaged Items

  • If your order arrives damaged, please contact us within 48 hours of receiving your order at [support email/contact number] with photos of the damaged item and packaging.
  • For lost shipments, please contact us, and we will assist in resolving the issue promptly.

Delivery Issues

  • In case of any delivery issues, such as non-delivery or delays, please reach out to us at [support email/contact number]. We will work with the shipping carrier to resolve the matter.

Contact Us

If you have any questions about our Shipping and Delivery Policy, feel free to contact us:

  • Email: support@digisprint.in
  • Phone: +91- 6202570482

We appreciate your trust in DigiSprint and aim to provide a hassle-free shopping experience.